1-800-835-7672 with questions
SMSA
3300 South Alpine Road
Rockford, IL 61109
Phone 815-874-9200
Fax 815-874-9292
About Us
SMSA began operations in May 1975 as a
Sales Representative/ Market Consultant
Company serving specialty manufacturers
and premium user clients. During the last
37 years, we have been privileged to
serve a number of manufacturing
companies as their exclusive
representative to the Premium/Specialty
Market.

Location
We are centrally located in Rockford, IL.
Our primary fulfillment center incorporates
15,000 square feet of offices and
warehousing space at 3300 South Alpine,
Rockford, IL. Our distribution center
incorporates 56,000 square feet of space
for storage and distribution of bulk
product. Located one block from our
offices on Hydraulic Road.

Questions
If you have any questions, call SMSA at
1-800-835-7672 M-F between 8:00 AM
and 4:00 PM CST.

Phone Orders
We do not accept phone orders for SMSA
merchandise. Orders must be placed
online or mailed in. This ensures that your
order is communicated accurately.

Credit Card Payments
We accept the following credit cards.
VISA
MasterCard
Discovery
American Express

Sales Tax
We are required by law to collect Illinois
sales tax of
8.25% for Illinois "ship to"
addresses. This will automatically be
added on during the check out process.

Refunds
Refunds will be in the form of in store
credit. Please contact us for details.
Shipping and Handling
All orders are shipped via UPS. UPS does not
deliver to P.O. boxes. Please allow 2-3 weeks
for delivery. Subject to availability.

Shipping outside the continental US
AK, HI, Canada and Puerto Rico orders have
an additional fee of $25.00 for packages
under 10 pounds. Please contact us for larger
packages. For all other shipments outside the
continental US, please contact us for a rate
quote.

UPS Standard Rates 10 business days
Total Order:
$0.00-$49.00...................$7.95
$49.01-$100.00...............$11.95
$100.01-$150.00.............$15.95
$150.01-$200.00.............$20.95
Over $200.01...................10% of total

Express and Overnight Service
All Express and Overnight orders must be
received by 3:30 CST. For orders received
after 3:30, we can not guarantee rush
services. Shipping rate quotes are for
packages under 10 pounds. For larger
packages, please contact us.

UPS Express Rates 2 Business Days
Packages less than 10 pounds.
Total Order:
$0.00-$49.00...................$32.95
$49.01-$100.00...............$36.95
$100.01-$150.00.............$40.95
$150.01-$200.00.............$45.95
Over $200.01...................10% of total + $25.00

UPS Overnight Rates Next Business Day
Packages less than 10 pounds
Total Order:
$0.00-$49.00...................$57.95
$49.01-$100.00...............$61.95
$100.01-$150.00.............$65.95
$150.01-$200.00.............$70.95
Over $200.01...................10% of total + $50.00